In compliance with the provisions of Regulation & Pakistani Law on the protection of natural persons about the processing of personal data and the free movement of such data, as well as any other applicable data protection legislation, We provide you with further information in this Privacy Policy.
Who is responsible for the processing of your data?
- Business name: MillatEstatae
- Postal Address: Office No 2, Shaheen Centre, Warsak Rd, I-9 Markaz Islamabad
- Phone: 0333 5337272
- Email: info@millatestate.com
What Personal Information We Process
Below is an illustrative indication of the type of personal information that we may process, without implying that we will process all types of information with each user:
a) Information you provide to us (Registration Data).
We collect information that you provide to us when you create an account and use the Platform, such as:
- Name
- Email Address
- Phone Number
Likewise, after our contact and to present our services, it will be necessary to provide us with some of the following information regarding the Property:
- Full address of the property
- Area, distribution, annexes, characteristics, etc
- Buy, sell, or rent price
- Registry information, certificate of occupancy, energy certificate, etc
Likewise, to be able to offer you services associated with the management of the property, we may ask you for information about services contracted with third parties such as supplies, loans, insurance, assistance services, etc.
Finally, in the case of users as tenants, we may additionally request information regarding their creditworthiness, including employment contracts, payslips, income or property declarations, etc.
b) Information obtained from your use of our Services (Usage Data)
We may collect additional information about your use of the Services. Below is a more detailed description of the types of information we may collect:
- Usage information on our website and apps is collected directly, through cookies or other technologies.
- Usage information on websites and apps used by the user to contact us: real estate portals, chat applications, messaging (WhatsApp), or similar.
c) Information provided by social networks (Social Data)
If the user has profiles created on social networks and has given their consent to do so, MillatEstate may collect and process the information that these offer about the user – by the privacy policy of these networks – regarding their identification, sociodemographic, and/or interest data.
For what purpose do we process your data?
At MillatEstate, we process the information provided to us by interested parties to provide the property management services offered by our firm, and more specifically:
- The valuation and management of properties for rent or sale.
- Carrying out solvency analysis and qualification of tenants.
- Conducting surveys and advising on property and rental management.
Likewise, MillatEstate may process the personal data of its users, with their prior express authorization, for the marketing to the owner, the real estate agency, or the tenant, of third-party services associated with the management of properties, such as solvency analysis, the contracting of certificates, supplies, insurance, financing, maintenance, reforms, and others.
How long we will keep your data
The personal data provided will be kept for the time necessary for the provision of the requested service or commercialization of the product and the legally established periods.
What is the legal basis for the processing of your data?
The legal basis for the processing of your data is the express consent of the data subject or, where applicable, the execution of a contract.
To which recipients your data will be disclosed
The data may be transferred with prior notice to the interested party and limited to those that are strictly necessary: to the corresponding entities to comply with legal obligations (for example, to deposit the deposit or process the certificate of occupancy or the energy certificate); to banks to manage the collection of bills and the payment of settlements; to the supply companies when ownership needs to be changed; insurance companies when policies must be taken out for the property or to cover non-payment of lease rent; and to the providers of maintenance services, repairs when necessary.
No other data will be communicated to third parties unless limited and express authorization of the individual or legal obligation.
What are your rights when you provide us with your data?
Anyone has the right to obtain information about whether we are processing personal data concerning them.
Data subjects have the right to access their data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, data subjects may request the restriction of the processing of their data, in which case we will only keep them for the exercise or defense of claims.
In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. In this case, MillatEstate will cease to process the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
You may physically exercise your rights by sending an e-mail to into@millatestate.com duly identifying yourself and expressly indicating the specific right you wish to exercise.
If you have given your consent for a specific purpose, you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on consent before its withdrawal.
En caso de que sienta vulnerados sus derechos en lo concerniente a la protección de sus datos personales, especialmente cuando no haya obtenido satisfacción en el ejercicio de sus derechos, puede presentar una reclamación ante la Autoridad de Control en materia de Protección de Datos competente a través de su sitio web: www.agpd.es
More information about the processing of your data
When we need to obtain information from you, we will always ask you to provide it voluntarily by giving your express consent through the means enabled to do so.
The processing of the data collected through the data collection forms of the websites or other means will be incorporated into the Register of Processing Activities for which MillatEstate is responsible.
MillatEstate treats data confidentially and adopts the appropriate technical and organizational measures to ensure the appropriate level of security for the processing, in compliance with the requirements of Regulation of Pakistani Law and other applicable regulations on Data Protection.
However, MillatEstate cannot guarantee the absolute invulnerability of the systems, therefore, it does not assume any responsibility for damages arising from alterations that third parties may cause to the user’s computer systems, electronic documents, or files.
If you choose to leave our websites through links to websites that do not belong to our entity, MillatEstate will not be responsible for the privacy policies of such websites or for the cookies that they may store on the user’s computer.
Our policy concerning sending our e-mails is to only send communications that you have requested to receive. If you prefer not to receive these messages by e-mail, we will offer you the possibility of exercising your right to delete and refuse to receive these messages. However, if you need further assistance regarding our Privacy Policy please contact us.